Employee Dispatch

Dispatch > Dispatch View > Employee Dispatch

All drivers logged in on the TrackIt Android app with equipmentAll machines used as a means of production on a construction site or at a batch plant. associated will display here. The function of this screen is to provide dispatchers with employeeUser accounts for drivers, dispatchers, and other staff to perform varying functions in TrackIt.-specific information as they complete a status loopA series of statuses that constitute the typical process a driver should progress through as part of their daily duties., such as current statusThe specific activity or task a driver is currently engaged in, typically as part of a process called a "status loop.", time spent in the status, and outstanding alerts. In the grid  view, statuses in the loop display as individual columns that show how long an employee spent in that status and how far they are into the status loop. In the list  view, employee names appear simply with alerts, current status, and time spent in that status.

 List View

 Grid View

Employee Dispatch screen in list format

Employee Dispatch screen grid layout

With this information, you can better monitor when employees spend more or less time than they should on a status, such as taking long breaks at lunch or washing the truckAll machines used as a means of production on a construction site or at a batch plant. too quickly at the end of a shift.

Employee rollover buttons and employee rollover formats may be customized from the Hotspot/Map tab of Site Settings.

Rollover dialog screen and buttons

Employee dispatch dialogue screen

These buttons are the default for each Employee rollover dialog screen. There are many more options for Employee rollover buttons and employee rollover formats in the Hotspot/Map tab of the Site Settings screen.

Alerts

Provides a list of all the alerts a driver has been sent and the details of the alertA software-generated message or warning triggered by vehicle data.. Acknowledge an alert by selecting Check box the check box on the right. Acknowledge all alerts by selecting Check box the check box at the top of the Acknowledge column.

Employee Dispatch screen Alerts dialogue window

Status Report

Shows a rundown of the driver's statuses and the time spent in each status.

Status Report dialouge window

Status Time

Includes how many times a driver has entered a status, the combined time they were in a particular status, and the average and maximum time they were in the status. It contains the following columns: Status, Count, Total/Avg Time, and Min/Max Time.

Status Time Summary screen

DOT Time

Displays a screen with a report of each drivers' DOT time reporting.

DOT hours of Service Report

Manual Logout/Login

These options can be used when you need to manually log out a driver and to manually log in a driver.

Update Status

Provides a dialog screen with options for updating an employee's status. This is used by dispatchers to manually change a status,as opposed to drivers manually changing their own status.

Update Status dialogue screen

Update Status dialogue screen with Modify button pressed

Ticket #

Displays a dialog screen with details about the driver's current ticketShort for “delivery ticket,” which is printed and given to the driver. Also called a tag or docket. The ticket includes, at a minimum, the product(s) ordered and the delivery address. It can also include the amounts of materials batched to form the mix. In the past, producers sent copies of the delivery ticket with prices as invoices; now tickets and invoices are two separate documents. and options for managing and ending tickets and editing destinationThe location of a job or pour site that a driver must navigate to. hotspots.

Ticket number and information dialog window

Manage Tickets Opens a dialog windowA pop-up window that requires user input. that allows you to change the ticket status and assign it to a different piece of equipment. After making any changes, select Update Changes to apply your changes.

End Ticket

Gives you the option to force the ticket to be Complete or to Void the ticket.

Edit Destination Hotspots

Opens a dialog screen that allows you to change the address of the destination hotspots. To assign a hotspotGeographic areas marked on a map that act as destinations for driver navigation or triggers for automated behaviors in TrackIt., select one from the Unassigned list and place it on the Assigned list. Do the opposite to unassign a hotspot.

When you change the hotspots assigned to a ticket, it affects all other subsequent tickets created at the address of the ticket to which you apply the change.

Try the tutorial

  1. Navigate to Dispatch > Dispatch View > Employee Dispatch.
  2. If using the grid view, select either the employee's name on the left or the status name in their status block. If using the list view, select the employee's status on the right. A dialog screen with rollover buttons will appear.
  3. Select the MANUAL LOGOUT MANUAL LOGOUT button button.
  4. From the dialog window that appears, click the LogoutLogout button button.

Try the tutorial

  1. Navigate to Dispatch > Dispatch View > Employee Dispatch.
  2. If using the grid view, select either the employee's name on the left or the status name in their status block. If using the list view, select the employee's status on the right. A dialog screen with rollover buttons will appear.
  3. Select the MANUAL LOGIN MANUAL LOGIN button.
  4. From the dialog window that appears, select the appropriate information from the Phone, Equipment, and Employee drop-down menus.
  5. Click the Login Login button button to finish logging in the employee.

Try the tutorial

  1. Navigate to Dispatch > Dispatch View > Employee Dispatch.

  2. If using the grid view, select either the employee's name on the left or the status name in their status block. If using the list view, select the employee's status on the right. A dialog screen with rollover buttons will appear.

  3. Select the UPDATE STATUS UPDATE STATUS button button.
  4. From the Update Status dialog window, select the desired status from the Status drop-down menu.
  5. Select the Send To Interface Check box check box to allow the status change to sync with any integrated dispatch system you might use.
  6. Click the Send Send button button to complete the status change.

If you want to alter which employees' status changes:

  1. Click the ModifyModify button button to the right of the employee's name. The dialog screen will offer different options.
  2. From the drop-down menu options, select the employee(s) whose status(es) you would like to change.
  3. Either complete the steps below to complete the status change or click HideHide button to return to the previous dialog screen with your changes.
  4. Select the Send To Interface Check box check box to allow the status change to sync with any integrated dispatch system you might use.
  5. Click the Send Send button button to complete the status change.