Dispatch

From scheduling jobs to assigning tickets to monitoring equipmentAll machines used as a means of production on a construction site or at a batch plant. availability, this section of the TrackIt Web Console controls the day-to-day management of your fleet.

 

Dispatch View

Monitor employee and equipment jobs as they progress through each status loop.

  • Employee Dispatch: View employee statuses and how long they've been in that status.
  • Equipment Dispatch: View equipment statuses, send drivers messages, and flag last load status.

Equipment Map

Oversee equipment locations and statuses from a map interface.

Login Registry

Review what employees are logged in with which equipment.

Ticket Management

Create, manage, and troubleshoot tickets associated with your orders.

  • Customer: Review all customers you've worked with, including their points of contact and phone numbers.
  • Job: List all major projects that orders and tickets are grouped under.
  • Order: Manage billing information associated with a job and its tickets.
  • Product: Identify all material product offerings that are purchased for a ticket.
  • Ticket: Identify all relevant details a driver needs to find a destination and fill the order.
  • Ticket Assignment: Allocate employee resources and assign tickets for effective equipment usage.